Business Intelligence

BUSINESS INTELLIGENCE BASICS

What Is Business Intelligence?

1
What Business Value Does BI Deliver?
2
BI Problems: Then and Now
3
Components of a BI Solution

BI Terminology

1
BI Terminology: OLTP and OLAP
2
BI Terminology: Dashboards and Scorecards
3
BI Terminology: Extract, Transform, Load and Reporting Tools

Business Intelligence Initiative Roadmap

1
The BA Process in Business Intelligence Initiatives
2
How the Business Analyst Delivers Business Value

BUILDING YOUR BI STRATEGY

Business Intelligence Meta Model (BIMM)

1
Why a Business Intelligence Meta Model?
2
The BIMM as a Brainstorming Tool
3
Other Brainstorming Tools

Elements of the Business Intelligence Meta Model

1
Outcomes and Insights
2
Knowledge Acquisition
3
Information and Structure
4
Data

Strategic and Tactical Prioritization

1
Timeboxing
2
MoSCoW Analysis
3
2 x 2 Matrix

Characteristics of Well-Formed Outcomes: SAVED

1
Example: A Poorly Formed Outcome
2
IIBA Requirement Definitions
3
Business Requirements
4
Example: Business Requirement

EVALUATING READINESS FOR BUSINESS INTELLIGENCE

Assessing Project Feasibility

1
Strategy Analysis
2
Introducing Your Planning Spreadsheet
3
Every Business Has a BI System or Solution
4
Three Skill Sets Needed For Business Intelligence

Business Intelligence Maturity Levels

1
Level 1: Informal
2
Level 2: Defined
3
Level 3: Managed
4
Level 4: Controlled
5
Level 5: Optimized

Driving the BI Initiative Forward

1
What Are Business Drivers?
2
Evaluating Your Maturity Level

Business Intelligence Technologies

1
Example: Enabling Technologies for BI
2
Identifying Enterprise Systems and Data
3
How Is Enterprise Data Stored?
4
Understanding Your Data

Data Governance

1
Unstructured Data
2
Technical Infrastructure
3
Structured and Unstructured Data
4
Other Definitions of Data Governance

Data Governance Framework

1
Areas of Focus
2
Who Manages Data Governance?

DEALING WITH DATA

Top-Down Data Analysis

1
Enterprise Information Architecture
2
Designing Standardized Business Metadata

Bottom-Up Source Data Analysis

1
Source Data Selection
2
Data Selection Issues

Data Cleansing

1
Extract, Transform, and Load (ETL)
2
Specifying ETL Rules
3
Moving Data to a Data Warehouse

Developing the Data Warehouse

1
Denormalization
2
OLTP vs. OLAP
3
OLAP Terminology
4
Value of OLAP

ORGANIZING A BUSINESS INTELLIGENCE COMPETENCY CENTER

Defining Competence

1
Six Challenges of Business Intelligence
2
The Value of the BICC

How the BICC Addresses the Six Challenges of BI

1
Supporting Stakeholders
2
Supporting Business Strategy
3
Sharing Knowledge Throughout the Organization
4
Benefits and Disadvantages of the BICC

What Is the BICC?

1
Why Is a BICC Important?
2
The Goal of a BICC: Information Democracy
3
How Is a BICC Established?

Change Management and Transition Requirements

1
Functional Areas in the BICC
2
Job Roles in the BICC
3
BICC Scalability
4
Organizing the BICC

SOLVING BUSINESS PROBLEMS WITH BI

Overview of BI Tools

1
Organizational Issues
2
Reporting on BI Data

Key performance indicators (KPI’S)

1
KPI Elements
2
KPI Indicators
3
Digital Dashboards
4
Balanced Scorecards

BI Tools

1
Tableau
2
Qlikview

Capstone Activity

1
Capstone Activity: Using BI to Solve Problems

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